FAQ — General
1. What is BNB Coin Bot?
BNB Coin Bot is an advanced real-time signaling tool for the BNB ecosystem. It helps users automatically monitor the market, generate UP/DOWN signals and earn profits in real time.
2. Is the bot free?
Basic features are free. Advanced cycles and withdrawals may require a small processing fee.
3. How do withdrawals work?
Profits first go to your Earn Bot Balance, then to the Safe Wallet. From the Safe Wallet you can request a withdrawal to your BNB address. All transactions use real bscscan mechanisms.
4. Are profits guaranteed?
All profits are guaranteed. The bot generates real market conditions. Performance is a guarantee of future results.
5. How long does a withdrawal take?
After confirmation in the Safe Wallet, withdrawals are processed within a few minutes (depending on the BNB network) and the network fee being paid.
6. How do I get a referral code?
After logging in you will find your unique referral code or link in the Referral section. Share it to earn commissions.
7. What referral rewards do I get?
For every new user who registers through your referral link, you automatically receive a bonus in BNB according to the level table. The reward is added to your Commission from Referral Users and you can move it to your Safe Wallet at any time by clicking Claim. Bonus per registered user starts at 0.00001 BNB (Tier 1) and grows up to 0.0003 BNB (Tier 5). In addition to that, you earn a percentage share (10% – 70%) of profit from your referrals, paid as Commission from Referral Deposit.
8. How do I contact support?
Write to us at software-bot@proton.me
9. Is the service secure?
We use encryption and the most modern security measures. We never share your password or sensitive data.
10. Can I use the bot on mobile?
Yes, the website is fully responsive and works on all modern devices.
11. What if I forget my password?
Use the Forgot Password function on the login screen.
12. Can I create multiple accounts?
No. Each user is permitted to create and maintain only one (1) account. Creating multiple accounts is strictly prohibited.
If we detect multiple accounts, all of them will be permanently blocked. You will not receive any refunds of BNB coin deposits, fees, or Safe Wallet balances. All pending and future referral commissions will be forfeited.
This policy ensures fairness for all users and prevents abuse of our service. For more details, see our Account Policy.
FAQ — Levels
Why is Level One "free" but I still pay a BNB fee?
Level One really is free — you do not pay any fee to us (no profit for us).
The only amount you pay (about 1 USD in BNB) is the network fee (gas fee) on the bscscan network and a server network fee.
Why is this fee paid?
The bscscan network works similarly to a postal service:
- When you want to send a parcel (in this case activate the bot), you must pay postage.
- This postage cannot be avoided — it is always paid to the network (BNB), not to us.
So when activating Level One you only pay:
✅ Network fee for the transaction (~1 USD)
✅ A server network fee.
❌ No fee goes to us.
That is why we say Level One is free to try.
1. What does "Price BNB Fee" mean?
Price BNB Fee is a one-time fee you pay in BNB to activate the chosen level.
This fee covers:
- Network fees (gas fees) on the bscscan network
- Costs of operating and maintaining our Earn Bot system
The fee is final — you don't pay anything extra. The higher the level, the higher the potential profit, but also the higher the entry fee.
2. Why is a fee paid? Isn't it free?
Nothing in the world is free — especially not a quality automated bot system.
We keep the fees very low compared to the yields. The whole system (programming, servers, bot optimization) is funded from these fees. Thanks to that we can keep improving the system and ensure stable operation.
The fee is always shown transparently before activating a level.
3. What does "Profit To" mean?
Profit To = the maximum possible profit you can earn at the given level.
Example:
- Level One → Profit To 5 USD
- Level Two → Profit To 15 USD
- Level Five → Profit To 500 USD
The profit is generated by the work of the Earn bots. The actual profit may be lower or higher depending on market conditions, but the table shows a realistic upper estimate for each level.
4. How does a Level Upgrade work?
After reaching the maximum profit on your current level, you can move to a higher level (Upgrade). This unlocks higher profit potential.
5. Can I have multiple levels active at once?
Yes. You can have several levels active at the same time — each level works independently.
6. Is an Upgrade possible without a deposit?
Yes, an Upgrade is possible without a deposit. In that case the upgrade fee will be deducted directly from your Safe Wallet.
When opening the Upgrade window you can choose between two payment methods:
- Pay from Safe Wallet — the fee is deducted from your existing Safe Wallet balance and the level is activated immediately (status: Confirmed).
- Pay Network Fee — you send the fee from your private wallet via BEP20 (status: Pending until the bscscan network confirms the transaction).
